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Accessibility for Ontarians with Disabilities Act

Statement of Commitment to Accessibility

December 31, 2012


The Sault Ste. Marie Innovation Centre is committed to providing a barrier-free environment for

our clients/customers, students, employees, job applicants, suppliers, visitors, and other

stakeholders who enter our premises, access our information, or use our transportation

services. As an organization, we respect and uphold the requirements set forth under the

Accessibility for Ontarians with Disabilities Act (2005), Customer Service Standard, and the

Integrated Accessibility Standards Regulation for Information and Communications,

Employment, and Transportation, and eventually, for the Built Environment.


Approximately 1.8 million Ontarians lives with a disability, and as the population grows older,

this number will also increase. Our organization has made a commitment to accessibility for

everyone who uses our services because this makes good business sense, and it is also a legal

obligation. Our organization has an important responsibility for ensuring a safe, dignified, and

welcoming environment for everyone. We are committed to ensuring our organization’s

compliance with accessibility legislation by incorporating policies, procedures, equipment

requirements, training for employees, and best practices. We will review these policies and

practices on a regular basis. Our commitment to making our organization accessible to

everyone includes the integration of accessibility legislation with our policies, procedures,

programs, and training. We are committed to reviewing and incorporating the following

information with our employees:


· Legislation regarding the Human Rights Code and the Accessibility for Ontarians with

   Disabilities Act, 2005.

· Integrated Accessibility Standards for Information and Communications, Employment,

   and Transportation.

· Accessible employment practices such as recruitment, assessment, and selection.

· Developing emergency response plans and individual workplace accommodation plans  

   for employees with disabilities.

· Customer service standards.

· Accessible communication supports and information formats (both digital and nondigital).

· Communicating with people with various forms of disabilities.

· Accessible websites and web content.

· Assistive devices, mobility aids, service animals and support persons.

· Transportation vehicles and equipment requirements.

· Notices of service disruptions (temporary or long-term).

· The Sault Ste. Marie Innovation Centre’s relevant policies and procedures regarding


· Reporting procedures.

· Training procedures.


The Sault Ste. Marie Innovation Centre realizes that providing accessible and barrier-free

environments for everyone is a shared effort. As a community, all businesses and services must

work together to make accessibility happen. For more detailed information on our accessibility

policies, plans, and training programs, please contact Don MacLennan, Accessibility




Tom Vair

Executive Director

Saul Ste. Marie Innovation Centre


For more information, please see the AODA Customer Service Policy. To provide feedback, please use the AODA Customer Feedback Form.



Sault Ste. Marie Innovation Centre